The Emergency Department Ward provides care for Emergency Medicine, Urgent Care and Minor Injuries.
| Speciality | Emergency Medicine, Urgent Care and Minor Injuries | |
| Number of beds / bays | Four resuscitation beds One critical care bed |
|
| Side rooms | 10 cubicles | |
| Ward Manager | Fiona Owen | |
| Matron | Sharon Brown | |
| Location | Ground Floor | |
| Contacting the ward | ||
|---|---|---|
| Reception: 01625 661450 Main Area: 01625 661451 |
| Meal times | ||
|---|---|---|
| Hot meals are not provided. If patients are able, they can leave the department to go to the WRVS shop, as well as the canteen and Starbucks coffee shop on the first floor. Vending machines can also be found on the ground floor main corridor. It is not advised that patients are away from the department for long periods as this may cause delays to their care. For those who are unable to safely access the shop sandwiches may be provided. We may provide food and drink to patients who have been in the department for a prolonged period of time and would always assess the individual requirements of our patients e.g. diabetic etc. |
| Visiting times | ||
|---|---|---|
| No specific visiting hours. Patients can be accompanied by one visitor maximum if needed. |
| How long will it take to walk to this ward | ||
|---|---|---|
| The time it will take to walk to this ward from the following entrance and nearest car park. This is based on on the average person walking at a moderate pace in the most direct route and using the stairs where applicable. Please note: There is no access to the Emergency Department from within the main hospital. The Emergency Department has a dedicated reception next to the right of the main hospital main entrance. |
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| Main entrance | Rear entrance | Orthopaedic Outpatients entrance (Fieldbank road) |
|
One minutes |
Three minutes |
Seven minutes 30 seconds |
| You will enter on the same level | You will enter on the same level | You will need to use stairs or elevator |
| Electronic devices | ||
|---|---|---|
| The following devices are permitted on this ward. Phone calls are not permitted during consultations. Please note: Patients and visitors are not permitted to charge any of their electronic devices using electrical outlets on our premises. |
||
| Mobile phone | Yes | |
| Tablet (iPad etc.) | Yes | |
| Laptop | Yes | |
| Portable gaming device | Yes | |
| Facilities | ||
|---|---|---|
| Toilets Drinking water for use with disposable cups |
| Staff who care for you | ||
|---|---|---|
| Ward Sister Staff Nurse Doctors Emergency Nurse Practitioner Health Care Assistance |
| Staff who you might meet | ||
|---|---|---|
| Physiotherapists Radiographers Matrons Occupational therapists Pharmacists Ward Clerk Housekeeper Volunteer |
| Personal items | ||
|---|---|---|
| Patients | ||
| What can or should I bring to the ward? (patients) | Regular medication | |
| What can or should I NOT bring to the ward? (patients) | An overnight bag may not necessarily be required as only a small number of patients are admitted. However, it is at the patient's discretion if they wish to bring one as there may be a possibility for admission. Patients are advised not to bring large amounts of money or valuables. There will be nowhere for items to be securely locked away whilst patients attend x-ray or scans and therefore brought at the patients own risk. |
|
| Visitors | ||
| What can visitors bring to the ward? | Not applicable | |
| What visitors cannot bring to the ward? | Alcohol is not permitted in the department at any time and may be confiscated. | |
| Discharging a patient |
|---|
| Once a patient has been discharged it is the patients’ responsibility to arrange their own transport home. If they cannot be collected by a family member or friend there is a taxi telephone box at the Emergency Department reception and the hospital main entrance. In exceptional circumstances transport may be arranged for the patient providing they meet specific criteria. |
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