Ward 11

01625 661011

Please nominate 1 family member to contact the ward who can update other family members or friends to reduce the number of incoming calls. Please appreciate that we are unable to give confidential information over the phone, this includes results from investigations. Email: Ecn-tr.ward11@nhs.net. 

Meals are served at approximately 8am, 12midday and 5pm with hot drinks and snacks served in-between.

Menus are provided each day for you to complete.

We have 1 hour protected mealtime in order to allow patients to enjoy their meal without interruptions, however, if you would like a family or carer to visit you at mealtime in order to assist you they are welcome to stay.

Visiting times are 2pm to 4pm and 6pm to 7pm every day.

We can only allow 2 visitors at each bedside at any one time so please co-ordinate visiting between family and friends.

We request you not to visit outside of these times in order for us to maintain patient privacy and dignity, however, should you need to make any special arrangements please discuss this with the nurse in charge.

The time it will take to walk to this ward from the following entrance and nearest car park.  This is based on on the average person walking at a moderate pace in the most direct route and using the stairs where applicable.

2 minutes 30 seconds

3 minutes 30 seconds

4 minutes 30 seconds

You will enter on the same level

You will enter on the same level

You will need to use stairs or elevator

Are mobile phones permitted on this ward?
If no, please go to the next section.

NOTE: There will be a disclaimer on the website stating no patients or visitors are permitted to take photos of staff, patients and visitors or comment on social media and this will be linked to your ward page.

Yes

No electronic devices can be charged on a ward unless it is from a portable charger.  Does your ward have portable chargers? If yes, how many?

No, the ward does not have any portable chargers.

Can patients make and receive calls at any time or are their restrictions?

We ask that phones are kept on silent or vibrate and voices kept to a minimum

What can or should I bring to the ward? (patients)

Clothing (night clothes, dressing down, slippers etc.)
Toiletries
Shaving equipment
Hearing aid
Special disability aids.
Medication

What can or should I NOT bring to the ward? (patients)

Unnecessary clothing
Homemade food or drink
Alcohol
Large amounts of money
Valuable items

What can visitors bring to the ward?

Visitors are welcome to bring in additional clothes, toiletries, reading material and snacks.

What visitors cannot bring to the ward?

Flowers are not permitted unfortunately, and we ask for property not to exceed the limits of the bedside lockers as we do not have any additional storage facilities.

Your estimated discharge date should be written behind your bed.  This will provide you with an idea of how long we expect you to remain in hospital.

Each morning we have a multidisciplinary team meeting called a ‘board round’, this takes place in a separate room to maintain confidentiality and is chaired by the senior sister or her deputy.  At this meeting we discuss each patients’ current medical condition and the plan for the day and any expected discharges.  At this meeting we also decide which patients may need assessment from our therapy team (Physio or OT), which patients may need additional help at home, additional rehab or 24 hour care.  Our aim will always be the least restrictive option for each patient and any decisions which need to be made will be discussed with the patient and their family. 

On the day of your discharge you may need to be seen by the doctor to make sure they are happy you are well enough to go home.

The doctor will write your discharge letter and prescription.

The ward pharmacist will check your prescription and prepare your medications to take home.

Once your medications are ready you will be able to go home and you will receive a copy of the discharge letter which also gets sent electronically to your GP.

You will be asked to move to the discharge lounge located downstairs whilst you are waiting for your medications and/or transport.

We request patients arrange their own transport home and for family members to make sure you have the appropriate outdoor clothing brought in ready for your discharge.

We do not have laundry facilities on the ward or in the hospital, please keep laundry in a separate bag and if anyone can take this home for washing it is appreciated due to the lack of storage space on the ward.

At the entrance to the ward there is a board on the left-hand side which contains photographs of all the staff which you might find helpful.

Although there are 24 beds on the respiratory ward, sometimes we do have additional beds open if the hospital has more medical patients than we have beds for.  This can mean that ward 11 may have one or two extra bays of 6 patients, the care and management of these patients will remain the same, but they would have a different Consultant to those named above, most likely a medical Consultant rather than respiratory.

If you, or a family member, wishes to speak to a member of staff about your nursing care please speak to the nurse looking after you.  Alternatively, you can request to speak to the nurse in charge that day.  Or, if you would like to speak to someone more senior then please ask to speak to one of the Ward Sisters or the Senior Sister.  It is important we follow this escalation process as this is the trust standard for all the wards.  If you require more senior support beyond the above, we will then help you to escalate your concerns to the Matron within working hours or site manager out of hours.

If you, or a family member, wishes to speak to a member of staff about your medical care please speak to the nurse looking after you and they will ask one of the doctors to help answer your questions.